The most commonly asked questions are covered in the
If you have any specific questions please do not hesitate to contact us by completing this. We appreciate your understanding and will get back to you during our regular business hours.
Please provide some information to get started.
Monday – Thursday 8am – 17pm
Friday 8am – 16pm EST
Email support: [email protected]
Phone number: +1 (888) 859-0935
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at [email protected]. Please note that return requests will need to be sent to the email address: [email protected].
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
To return your product, please contact us here
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
We’re confident that you’ll love your purchase, but we understand that things don’t always work out. No need to worry, our returns process is simple.
You can always contact us for any return question at [email protected].
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
ORDER PROCESSING TIME
When will I get the tracking number?
We ship Monday through Friday, excluding weekends and holidays. We do NOT ship orders on the same day.
The in-store process for the stock and packaging will take about 2-4 business days. Then, once your order is ready for shipment, the tracking will be available and sent to you. Please allow extra time for your order to be processed during holidays and sale seasons.
Please contact us if you do not receive tracking confirmation after 5 working days from the day you completed your payment.
If we are unable to process your order due to inaccurate or incomplete payment or incorrect address information, your order processing may be delayed.
When will I get my order?
We proudly offer Worldwide shipping via USPS and YunExpress.
Please kindly note your order will be processed for stocking, packing, and shipping to the address that you provide to us. We shall commit about delivery time to you as table below:
| Region | Processing time | Delivery time |
| North America region (excluded Mexico) | 2-4 business days | 8-20 business days |
| Europe & UK | 2-4 business days | 10-25 business days |
| Australia, New Zealand, Chile and other regions | 2-4 business days | 10-25 business days |
Please kindly note that we shall not provide services to South Asia (except India), Western Asia and Africa countries, and other countries listed in Singapore Designated Individuals and Entities.
RISK-FREE SHIPPING
If for whatever reason your goods don’t arrive within 60 days, you will be refunded in FULL for that item. This is our promise to you! If there’s a missing order, please let us know via Here. We’ll investigate (it usually took 3-5 business days) and send you another one after we got a conclusion.
CUSTOMS AND TAXES
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.
Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
WRONG ADDRESS DISCLAIMER
It is the responsibility of the buyer to make sure that she or he enters the address correctly. We cannot guarantee address changes due to strict shipping schedules. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.
If the order arrives in your country and:
– The customer refuses to accept the package
– Number of attempts is made in the country of destination to deliver the package.
Ceelic reserve the right to abandon the package(s) and will not be responsible for any refund.
If you have any questions or comments, please do not hesitate to contact us.
OVERVIEW
Ceelic.com is the owner and operator of this website. The phrases “we,” “us,” and “our” are used throughout the site to refer to. Ceelic.com provides you, the user, with this website, as well as any information, tools, and services available through this site, conditioned on your acceptance of all terms, conditions, policies, and notices contained here.
You agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including such other terms and conditions and policies linked herein and/or available via hyperlink, by visiting our site and/or purchasing something from us. These Terms of Service apply to all site users, including but not limited to browsers, suppliers, consumers, merchants, and/or content creators.
Before accessing or using our website, please read these Terms of Service carefully. You agree to be bound by these Terms of Service by accessing or using any element of the site. You may not visit the website or use any services if you do not agree to all of the terms and conditions of this agreement. Acceptance is solely restricted to these Terms of Service if these Terms of Service are deemed an offer.
The Terms of Service will apply to any new features or tools that are introduced to the current shop. On this page, you may examine the most recent version of the Terms of Service at any time. By making updates and/or modifications to our website, we retain the right to update, amend, or replace any portion of these Terms of Service. It is your duty to check this page for updates on a regular basis. Following the publishing of such modifications, your continued use of or access to the website implies acceptance of those changes.
You signify that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your agreement to enable any of your minor dependents to use this site, by agreeing to these Terms of Service.
You may not use our goods for any unlawful or unauthorized purpose, and you may not break any laws in your area by using the Service (including but not limited to copyright laws). You must not send any worms, viruses, or any other disruptive programming. Any breach or violation of the Terms will result in your Services being immediately terminated.
We have the right, at any moment, to refuse service to anybody for any reason.
You acknowledge that your content (except credit card information) may be sent in an unencrypted manner and that it may include (a) transmissions across different networks; and (b) modifications to conform and adapt to technical requirements of connected networks or devices. Whenever credit card information is sent over the internet, it is always encrypted.
Without our explicit written consent, you undertake not to replicate, duplicate, copy, sell, resell or exploit any component of the Service, use of the Service, or access to the Service or any contact on the website through which the service is given.
The headers in this agreement are presented solely for the purpose of convenience and have no bearing on these Terms.
We are not liable if the information on this site is not accurate, full, or up to date. The content on this site is given for informational purposes only and should not be relied upon or used as the sole basis for making choices without contacting primary, more accurate, comprehensive, or current sources of information. Any reliance on this site’s content is entirely at your own risk.
This site could have some historical information about it. Historical material is, by definition, out of date and is given only for your convenience. We retain the right to make changes to the material of this site at any time, but we are under no obligation to do so. You agree that it is your responsibility to monitor changes to our site.
Our product prices are subject to change at any time.
We retain the right to change or cancel the Service (or any element or content of it) at any time and without notice.
Any modification, pricing change, suspension, or discontinuance of the Service will not be accountable to you or any other party.
Certain items or services may only be accessible online via the website. These items or services may be in limited supply and are only returnable or exchangeable in accordance with our Return Policy.
We have made every attempt to portray the colors and pictures of our items that show in the shop as precisely as possible. We cannot guarantee that the color seen on your computer monitor is correct.
We retain the right, but not the obligation, to limit our product or service sales to any individual, geographic location, or jurisdiction. On a case-by-case basis, we may exercise this power. We have the right to limit the number of products or services we offer at any time. All product descriptions and pricing are subject to change at any moment without notice, at our sole discretion. At any moment, we have the right to withdraw any product. Any offer made on this site for a product or service is invalid where prohibited.
We don’t promise that the quality of any items, services, information, or other material you buy or get from us will match your expectations, or that any flaws in the Service will be fixed.
Any order you place with us is subject to our discretion. We have the right to limit or cancel amounts ordered per person, per household, or per order at any time. Orders placed by or under the same customer account, the same payment card, and/or orders that utilize the same billing and/or delivery address may be subject to these restrictions. We may seek to tell you if we make a modification to or cancel an order by contacting the e-mail address and/or billing address/phone number supplied at the time the purchase was placed. We have the right to limit or reject orders that appear to be placed by dealers, resellers, or distributors in our sole discretion.
For any purchases made at our shop, you agree to provide current, complete, and accurate purchase and account information. You agree to keep your account and other information up to date, including your email address, credit card numbers, and expiry dates, so that we can process transactions and contact you as required.
Please see our Returns Policy for more information.
SECTION 7 – OPTIONAL TOOLS
We may give you access to third-party tools over which we have no control or involvement, and which we do not monitor.
You understand and agree that we provide access to such tools “as is” and “as available,” with no warranties, representations, or terms of any kind and no endorsement. We will not be liable for any damages resulting from or related to your use of optional third-party tools.
You should check that you are aware with and approve of the conditions under which tools are given by the appropriate third-party provider before using any optional tools offered through the site (s).
We may also provide new services and/or features through the website in the future (including, the release of new tools and resources). These Terms of Service will also apply to any additional features or services.
Third-party materials may be included in some of the information, goods, and services offered via our Service.
This site’s third-party links may take you to websites that are not linked with us. We are not responsible for inspecting or analyzing the content or accuracy of third-party materials or websites, or for any other materials, goods, or services provided by third-parties, and we do not warrant and will not have any duty or obligation for them.
We are not responsible for any losses or damages incurred as a result of the purchase or usage of goods, services, resources, material, or any other transactions conducted through third-party websites. Before you engage in any transaction, please read the third-rules party’s and procedures carefully and make sure you understand them. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
If you send us specific submissions (for example, contest entries) or if you send us creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may edit, copy, publish, distribute, translate, and otherwise use any comments you send us in any medium at any time without restriction. We are not and will not be obligated to: (1) keep any comments confidential; (2) compensate any remarks; or (3) react to any comments.
We may monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service, but we have no obligation to do so.
You promise that your comments will not infringe on anybody else’s rights, including copyright, trademarks, privacy, personality, or any other personal or proprietary right. You further agree that your comments will not contain any defamatory, illegal, abusive, or obscene content, nor will they contain any computer virus or other malware that might harm the Service or any connected website in any manner. You may not impersonate someone else, use a fake e-mail address, or otherwise mislead us or third parties as to the origin of any remarks. Any comments you make, as well as their correctness, are completely your responsibility. We accept no responsibility or liability for any remarks made by you or any other party.
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
On rare occasions, information on our site or in the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, price, promotions, offers, product shipping charges, transit times, or availability. If any information in the Service or on any connected website is erroneous, we have the right to remedy any mistakes, inaccuracies, or omissions, and to modify or update information or cancel orders at any time without prior notice (including after you have submitted your order).
Except as required by law, we make no commitment to update, revise, or clarify anything in the Service or on any connected website, including, without limitation, price information. There is no specific update or refresh date applied in the Service or on any associated website to indicate that all information in the Service or on any related website has been edited or updated.
You are prohibited from using the site or its content for any of the following reasons: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, or threaten others; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will or may affect the functionality or operation of the Service or any related website, other websites, or the Internet; (h) to collect or track the personal information of others; I to spam, phish, pharm, pretext, spider, crawl, or scrape; or (k) to interfere with or circumvent the Service or any related website For breaching any of the prohibited uses, we retain the right to suspend your usage of the Service or any connected website.
We do not promise, represent, or assure that your use of our service will be error-free, speedy, secure, or uninterrupted.
We make no representations or warranties as to the accuracy or reliability of any results received via the use of the service.
You accept that we may suspend the service for an extended amount of time or terminate it at any moment, with or without notice to you.
You expressly acknowledge that your use of the service, or inability to utilize it, is at your own risk. Except as expressly stated by us, the service and all products and services delivered to you through the service are provided “as is” and “as available” for your use, with no representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Ceelic.com, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold Ceelic.com, our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party due to.
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service; however, such determination shall have no bearing on the validity and enforceability of the remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
Unless and until either you or us terminate these Terms of Service, they will remain in force. You may terminate these Terms of Service at any time by telling us that you no longer want to utilize our Services or by discontinuing your usage of our website.
We may also terminate this agreement at any time without notice if you fail, or we suspect you have failed, to comply with any term or provision of these Terms of Service, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly deny you access to our Services (or any part thereof).
We will not be deemed to have waived any right or provision of these Terms of Service if we fail to exert or enforce such right or provision.
These Terms of Service, as well as any policies or operating rules posted by us on this site or in relation to The Service, represent the entire agreement and understanding between you and us, and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Vietnam.
At any time, you may examine the most recent version of the Terms of Service on this page.
By making updates and modifications to our website, we retain the right, at our sole discretion, to update, amend, or replace any portion of these Terms of Service. It is your duty to check our website for updates on a regular basis. Following the publishing of any modifications to these Terms of Service, your continued use of or access to our website or the Service represents acceptance of those changes.
Questions about the Terms of Service should be sent to us Here.
Tracking information is available after 2 - 4 business days after receiving tracking number.
Check your email for detailed tracking information and updates as well.
We recommend grabbing 1-2 sizes larger, sizing runs small*
A simple, oversized streetwear-inspired hoodie made for any season and for any casual occasion. Made with cotton and fleece to keep you cool during the summer and warm during the winter.
Get comfy and get stylish today.
SIZE GUIDE *SIZING RUNS SMALL, CHOOSE 1 SIZE UP*
| Sizes (In) | Bust | Length | Shoulder | Sleeve |
| S | 42.52 | 27.95 | 17.72 | 20.08 |
| M | 43.31 | 28.35 | 18.11 | 20.47 |
| L | 44.09 | 28.74 | 18.50 | 20.87 |
| XL | 44.88 | 29.13 | 18.90 | 21.26 |
| 2XL | 44.90 | 29.13 | 21.25 | 24.40 |
The FloppyFish™ looks and moves like a real fish! It’s interactive too—swings into action soon as your furry kids touch it, and stays totally still when left alone. The smart built-in sensor makes it flop faster during play and slows down when it detects no motion.
The FloppyFish™ is portable and perfect for indoor and outdoor use. It has a great swing and a quiet motor sound that takes playtime and bonding to a whole new level. Thus, a great way to stimulate natural instincts in your fur babies.
The FloppyFish™ includes a built-in battery and a USB cable for quick and easy recharging on the go. A full charge lasts for days. This means even more play, increasing fun and decreasing your dog’s stress and anxiety.
The FloppyFish™ comes with strong bulletproof high-quality padding that is built to protect the motor. It’s built to withstand bites and scratches, helping it remain highly durable to keep your dog safe at all times.
See More: Squid Game Mask
Treat your cat with the #1 rated cat toy of the year! The TinyTuna™ is the worlds first Fish Kicker toy that moves on its own. It kicks just like a REAL fish when touched and stops it self when left alone.
The TinyTuna™ not only looks like a real fish, it acts like a real fish as well. It will flop when touched and stay still when left alone.
The TinyTuna™ will adjust its flopping slower or faster according to the motion around it. If it detects that its being played with, it’ll flop faster. If it detects no motion, it’ll slow down and eventually stop.
Saving energy for a more enjoyable play time!
TinyTuna™ comes with a USB charger, and a built in battery that lasts for days after a full charge. This would be enough time to entertain your cat and relieve the stress throughout the day.
The TinyTuna™ comes with a Cat Safe Velcro Pocket making it Easy to Refill with Catnip Over and Over Again!
TinyTuna™ is made of high-quality materials, so you don’t have to worry about the safety and durability of the toy being scratched or bitten by the cat.
You Cat will never get bored of the Tiny Tuna and it’s an awesome toy to keep Cat at home (Indoor) especially alone, busy and curious while you are out of the house. Because it invokes curiosity in your Cat, it helps reduce Separation Anxiety and Stress of loneliness in your Cat.
a. Easily Chargeable with USB
No need for batteries, a simple charge can last a few days of playtime. Included in packaging. Recharge every time the battery gets low to keep your cat busy and playful.
b. Refillable Catnip Pouch:
The Tiny Tuna Toy not only provides a physical stimulus, but every fish may also include a refillable pouch of catnip.
A super comfy, stretchy bandeau bra lifts and accentuates your girls with no rolling and chafing all day long!
This wireless bra supports your girls just like underwire bras but way comfortable. Using removable lightly padded foam, extra-wide side wings, and stretchy under-bust band, it shapes your boobs while smoothing bulges to create a sleeker silhouette!
Best of all, the blend of cotton and nylon wicks away sweat quickly to keep you cool and comfy even in the hottest weather. With back smoothing design, it gives you a perfect invisible fit under off-shoulder clothes, too!
It lifts and accentuates your girls to prevent uni-boob and sagging, creating a perkier, smoother silhouette.
Ultra Stretchy fabric fits over larger busts but is still tight at the band area.
See More: Charmi Bra – Plus Size Push Up Full Cup Comfort Vest Bra
